The TPA has various branch offices all over US. Daily correspondence between its branch offices and its members in the form of Faxes, Pending letter correspondences is critical for its operation. The process was cumbersome and the TPA was looking for a well managed system to handle these correspondences to minimize/eliminate the physical handling. They wanted the system to be scalable, information easily retrievable and also have the unique feature of viewing the scanned images of the faxes / correspondence when searched from an archival.
VeeInsure’s proprietary VeeCapture software along with “Veedocs” solution made this process simpler by facilitating easy retrieval of all the correspondence thereby easing the process of communication with its members. “Veedocs” creates an Intelligent Image database which enables easy retrieval of image along with the data. Vee’s quality measurements established through the Total Quality Management process and Six Sigma approach, have exceeded the client’s requirements and process excellence was achieved in every aspects like turnaround time, responsiveness etc. “ Most of the TPAs are now looking at VeeInsure for the revolutionary approach towards automating the TPA industry and the excellent quality that sets it apart” states Chocko Valliappa, Founder and CEO of VeeInsure.
To get a free quote or to learn the various options on to save on the processing offered by VeeInsure, visit them online at their website, www.veeinsure.com, or call at 312.373.9346
About VeeInsure
VeeInsure (www.veeinsure.com), is one of the premier Business Process Outsourcing (BPO) company with extensive experience in the claims processing and adjudication of HCFA, UB, Dental, Vision plans etc. VeeInsure works with Insurance companies and Third Party Administrators offering end-to-end insurance processing solutions.