After receiving numerous of report, that some company was using email address with terrellsretail. We want all customers to know that all our email are in our classified ads. We only have the following email that we use. terrellsretail@mn.rr.com, Sales@terrellsretail.com, Warehouse@mn.rr.com , terrellsretail@msn.com and terrellsretail@hotmail.com. All ads of our products will have these email only. We have notice that on some site when you click on link that say our business name, it goes to another site.

Our address: Terrell's Retail merchandise 3033 30th Avenue South Minneapolis, Mn 55406-2033

Shipping:

1) Orders are shipped via FedEx (or competitive service determined by Terrells Retail) unless otherwise requested. Next Day Air, Second Day Air, 3 Day Select are all available options.

2) Terrells Retail DO NOT ship orders worldwide.

3) Each order will be assessed with the published shipping charge for the particular zone, weight and size. You are responsible for this charge. All shipping is added, unlessthe item is and oversize products.

Backorders/Substitutions:

1) If any products do become backordered that you have ordered you will be notified. Customers can either have money refund or wait until product come back instock

Cancellations:

1) Orders can be cancelled with 3 to 4 hours after order have been process. Shipment generally occurs at 3:00 PM CST Monday - Friday (excluding U.S. holidays).